About AssurePath | UK IT Support from Senior Engineers

We spent years watching MSPs overpromise and underdeliver. Watching salespeople make commitments engineers couldn't keep. Watching businesses suffer with tier-1 helpdesks reading scripts while real problems went unsolved.

So we built something different. A company where technical people make technical decisions. Where you talk directly to the engineers who do the work. Where honesty isn't a marketing bullet point - it's how we operate.

The AssurePath Team

The Old Way

Traditional MSPs

✗Sales teams promising things engineering can't deliver
✗Tier 1 helpdesk reading from scripts
✗Days to escalate to someone competent
✗Hidden fees appearing on every invoice
✗Long contracts designed to trap you
✗Junior techs learning on your systems
✗Band-aids instead of real solutions

The Better Way

✓Engineers making decisions from day one
✓Direct access to senior engineers
✓Real-time problem solving via Slack/Teams
✓Fixed, transparent pricing - no surprises
✓Free scoping - no charge to figure out what you need
✓15+ years experience on your account
✓Proper solutions, properly documented

What We Know

Technical expertise across cloud, security & IT infrastructure

Microsoft 365 Azure Azure AD / Entra ID Windows Server Microsoft Teams SharePoint Intune Defender for Endpoint Azure DevOps Copilot Power BI Power Automate Exchange Online OneDrive AWS Kubernetes Terraform Docker VMware Hyper-V CISSP Zero Trust Microsoft 365 Azure Azure AD / Entra ID Windows Server Microsoft Teams SharePoint Intune Defender for Endpoint Azure DevOps Copilot Power BI Power Automate Exchange Online OneDrive AWS Kubernetes Terraform Docker VMware Hyper-V CISSP Zero Trust

Sage 50 Sage 200 Xero QuickBooks Bullhorn Vincere Mercury xRM JobAdder iManage LexisNexis Clio NetDocuments LEAP Proclaim Westlaw Active Directory Cisco SD-WAN ISO 27001 SOC 2 GDPR MTD Compliance PowerShell Ansible Sage 50 Sage 200 Xero QuickBooks Bullhorn Vincere Mercury xRM JobAdder iManage LexisNexis Clio NetDocuments LEAP Proclaim Westlaw Active Directory Cisco SD-WAN ISO 27001 SOC 2 GDPR MTD Compliance PowerShell Ansible

How We Roll

How our IT support works differently

Direct Engineer Access

Skip the helpdesk. When you reach out, you talk to the senior engineer who works on your account. Period.

Dedicated Slack Channel

Your team gets a direct line to ours. Real-time collaboration, quick answers, full visibility.

No Sales Team

Zero salespeople. Zero account managers. Zero people who don't understand the technology.

Fixed Pricing

One price. Everything included. No surprise invoices, no hidden fees, no "that's out of scope."

Proactive, Not Reactive

We don't wait for things to break. Continuous monitoring, regular reviews, and improvements before problems become crises.

Full Documentation

Everything we do is documented and shared with you. Your infrastructure, your knowledge. No vendor lock-in.

We're engineers. Not salespeople. And that changes everything.