About AssurePath

Your MSP is failing you. We won't.

We're a team of technology experts who got tired of watching businesses suffer with traditional MSPs. No salespeople, no excuses, no hidden fees. Just honest, competent IT support from people who actually understand technology and genuinely care about your success.

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Technical Team
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Salespeople
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Real Support
Fixed
Transparent Pricing

The Broken Industry

Why traditional MSPs don't work

After decades in the industry, we've seen it all. Here's what's broken with traditional IT support.

The Sales Problem

  • Salespeople who don't understand technology making promises engineers can't keep
  • Focus on closing deals rather than solving problems
  • Upselling services you don't need while ignoring what you actually asked for like managed IT support

The Support Problem

  • Tier 1 support reading from scripts without understanding your actual issue
  • Endless ticket escalations and "we'll get back to you" responses
  • Treating symptoms instead of fixing root causes with proper infrastructure design

The Pricing Problem

  • Hidden fees and surprise charges appearing on every invoice
  • Complex pricing models designed to confuse and overcharge
  • Paying for "unlimited support" that's anything but unlimited

The Competence Problem

The AssurePath Difference

How we're different

We built AssurePath to be everything traditional MSPs aren't. Here's our approach.

Engineers Only

  • Talk directly to experienced engineers who understand your problems
  • No salespeople - ever. Technical people making technical decisions
  • Solutions designed by people who actually implement them

Direct Access

  • Skip the helpdesk - get straight to senior engineers
  • Your team gets our direct Slack/Teams channel
  • Real-time problem solving, not ticket ping-pong

Transparent Pricing

  • Fixed monthly pricing - no surprises, no hidden fees
  • Everything included - unlimited support means unlimited
  • Cancel anytime - no long contracts holding you hostage

Actual Partnership

  • We become part of your team, not an external vendor
  • Proactive improvements, not reactive firefighting
  • Your success is our success - aligned incentives

The Truth About IT Support

Most MSPs are built to maximize revenue per client. We're built to maximize value delivered. That's why we don't have salespeople, don't do cold calls, and don't promise things we can't deliver. We're engineers who love solving problems, and we built the company we wished existed when we were on your side of the table.

Team collaboration

Collaborative Culture

Modern office

Innovation First

Team meeting

Client Partnership

Our Story

From frustration to solution

We didn't set out to start another IT company. We set out to fix what's broken.

The Beginning

After decades working in enterprise IT, consulting, and managed services, we kept seeing the same problems. Companies struggling with MSPs who overpromised and underdelivered. Technical teams hamstrung by sales-driven decisions. Good businesses failing because of bad IT support.

We knew there had to be a better way. So we quit our corporate jobs, pooled our experience, and built AssurePath - the IT partner we wished existed.

Our Mission

Simple: Deliver IT support that actually works. No sales nonsense, no hidden agendas, no excuses. Just competent engineers solving real problems for businesses that deserve better.

We measure success by problems solved, not tickets closed. By uptime maintained, not hours billed. By relationships built on trust, not contracts designed to trap.

Built by engineers, for businesses

We're not trying to be the biggest MSP. We're trying to be the best IT partner you've ever had. Every decision we make, every service we offer, every person we hire is focused on one thing: delivering exceptional IT support without the traditional MSP nonsense.

Core Values

What drives us

These aren't just words on a website. They're the principles that guide every decision we make.

Radical Honesty

No sugarcoating, no excuses. If something's broken, we tell you. If we made a mistake, we own it. If a solution won't work, we won't sell it.

Technical Excellence

We hire the best engineers and let them do what they do best. No shortcuts, no half-measures, just properly engineered solutions.

True Partnership

Your success is our success. We're not vendors, we're partners. We celebrate your wins and work overtime to prevent your losses.

Total Transparency

Clear pricing, open communication, visible progress. You always know what's happening, why it's happening, and what it costs.

Ready for IT support that actually works?

No sales calls. No long contracts. No nonsense. Just honest conversation with engineers who understand your problems and know how to fix them.

Talk to an Engineer See Our Approach

🚀 Join the businesses who've escaped MSP hell