IT that just works

Free your team from IT frustration. Get back to growing your business.

Every IT issue is a distraction from what your team should be doing. Complete managed IT support from £30-65/user/month — so your people can focus on their actual jobs, not password resets.

100% UK-based support team
From £30-65 per user/month
Scales with your business
What Our Clients Get
87%
First-time fix rate†
<5 min
Average response time†
24/7
UK-based support team
Certified expertise across leading platforms
Microsoft Partner
Cisco Certified
AWS Partner
24/7 UK Support

What "we'll deal with IT later" actually looks like

Without proper IT management, the same problems repeat every week. Here's the reality for most UK SMEs:

Monday
Ticket Backlog
12 unresolved tickets from Friday. Your Finance Director can't access the shared drive. Your Operations Manager is troubleshooting printers.
Wednesday
System Slowdown
"Is the server slow for everyone?" Yes. But nobody knows why. Sales calls are dropping. Productivity tanks.
Thursday
Security Alert
Phishing email nearly got through. Who's handling it? Your already-stretched IT person is on holiday.
Friday
Crisis Mode
Critical system failure at 4pm. Weekend plans cancelled. Everyone's frustrated. Again.
Reactive IT (Break/Fix)
Unpredictable
Pay-per-incident adds up fast. £75/hour average, plus the hidden cost of distracted staff.
  • No proactive monitoring
  • Problems only fixed after they break
  • No strategic IT planning
  • You're always behind
AssurePath Managed IT
From £30-65/user†
Predictable monthly cost. Complete coverage. Problems prevented before they happen.
  • 24/7 monitoring & support
  • 87% first-time fix rate†
  • Under 5 min response time†
  • Strategic IT roadmap included
Free Tool

See exactly what proper IT management could save you

Our ROI calculator shows the real cost of reactive IT versus proactive managed services — tailored to your business size.

Calculate Your IT Savings

What our clients say

UK businesses that switched from IT chaos to IT confidence

★★★★★

"We were spending 15 hours a week on IT issues between me and my office manager. Now I get a monthly report and maybe one call. That's it."

DH
David Hughes MD, Manchester Recruitment (32 users)
★★★★★

"The 'projects vs Tuesday' thing is real. Our last MSP charged us £4k to migrate to Office 365. AssurePath did our entire cloud migration as part of the monthly fee."

RL
Rachel Lewis Operations, Birmingham Accountancy (48 users)
★★★★★

"Best decision we made was firing our break/fix IT company. Fixed monthly cost, actual proactive support, and someone who picks up the phone."

TM
Tom Marshall CEO, Leeds Legal Services (65 users)

In-house team vs AssurePath IT outsourcing

Why growing UK businesses choose managed IT services over building internal IT teams.

Challenge In-House IT Team AssurePath IT Outsourcing
Startup Time 3-6 months recruitment + onboarding Same-day activation
Annual Cost £80-100k for 2 UK IT staff Tailored to your needs
24/7 Coverage Requires 5+ employees Built-in round-the-clock support
Skill Coverage Limited to hired expertise Expert team with diverse skills
Holiday/Sick Cover Service degradation Guaranteed continuity
Scaling Hire/fire cycles, 3+ month lag Instant up/down scaling
The AssurePath Difference

What others call "projects"
We call Tuesday.

Other MSPs will quote you for "project work" on essential tasks. We believe if it needs doing for your business to run properly, it's included. No surprise invoices, no project quotes for basic IT hygiene.

What Others Call "Projects"

"That'll be a project quote..."

  • £ Windows 11 upgrades - "Major OS migration project"
  • £ Setting up proper backups - "Backup implementation project"
  • £ Annual DR testing - "Business continuity project"
  • £ Security patching - "Patch management project"
  • £ Email migration - "Migration project"
  • £ Server updates - "Infrastructure upgrade project"

What We Call "Normal"

All included. No extra charges. Ever.

  • Windows 11 upgrades - We'll plan and execute your entire migration
  • Backup implementation - Proper 3-2-1 backups, tested monthly
  • Annual DR tests - Full disaster recovery testing and documentation
  • All patching - OS, firmware, applications - automated and verified
  • Email migrations - Moving to Office 365? We've got you covered
  • Infrastructure updates - Keeping everything current and secure

The philosophy is simple

If it's essential for your IT to be secure, compliant, and operational, it's not a project - it's our responsibility. You shouldn't need a quote to keep your business running properly.

Three tiers of professional IT support

Our structured support model ensures every issue gets the right expertise, fast.

1

1st Line Support

Your users' first point of contact. Professional UK-based help desk that handles day-to-day IT issues.

  • 24/7 help desk availability
  • Multi-channel support
  • User onboarding & account management
  • Intelligent ticket routing
< 5 min†
Average Response Time
2

2nd Line Support

Technical expertise for complex issues. We keep your systems running smoothly.

  • Server administration & maintenance
  • Network configuration
  • Performance optimization
  • Backup management & testing
87%†
First-Time Fix Rate
3

3rd Line Support

Senior-level expertise. We design and protect your infrastructure.

  • Infrastructure architecture & design
  • Security incident response
  • Disaster recovery planning
  • Strategic technology roadmap
100%
Critical Issue Resolution
Comprehensive Coverage

Technology Stack We Support

Our managed IT services cover everything from cloud platforms to industry-specific tools across the UK.

Cloud & Infrastructure

AWS Microsoft Azure Google Cloud VMware Hyper-V Cloudflare

Productivity & Collaboration

Microsoft 365 Google Workspace Slack Teams Zoom SharePoint OneDrive

Recruitment & HR

Bullhorn Greenhouse Workday BambooHR LinkedIn Recruiter Vincere

Accounting & Finance

QuickBooks Xero Sage NetSuite FreshBooks Zoho Books

Legal & Compliance

Clio PracticePanther DocuSign iManage NetDocuments Actionstep

CRM & Sales

Salesforce HubSpot Pipedrive Dynamics 365 Zoho CRM Monday.com

Security & Monitoring

SentinelOne CrowdStrike Datadog Splunk PagerDuty New Relic

DevOps & Development

GitHub GitLab Bitbucket Docker Kubernetes Terraform Ansible

Project Management

Asana Jira Trello Notion ClickUp Basecamp Wrike

Don't see your application?

We support hundreds more applications. Our team quickly adapts to your tech stack, no matter how unique.

Let's Discuss Your Stack

Ready to stop firefighting IT issues?

Every business has different IT needs. Let's have a conversation about yours — no pressure, just practical advice on getting your IT sorted properly.

Talk to Our Team Call: 0333 050 0729

Or see how much you could save first

Calculate Your ROI

Data Sources

AssurePath internal data based on customer service metrics. 87% first-time fix rate and <5 minute response times measured across our active client base. Your results may vary based on your specific IT environment and requirements.

* Industry statistics cited in the "Cost of Bad IT" section sourced from Unity World UK SME downtime research.