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Change · UK & Ireland

Map. Redesign.
Automate.

We don't draw process maps and leave. We map current state, redesign the workflow that matters, and ship the automation that runs it - in your stack, in 4–8 weeks. Power Automate, n8n, Zapier or custom. Whichever wins.

WHAT A PROCESS PROJECT RETURNS
20+ hrs/wk
reclaimed per team
40–60%
cost per transaction
4–8 wks
map to automated
12×
cycle-time cut, typical
Audits this month: 3 slotsSee a worked redesign →
The map matters - briefly

What 9.5 days of cycle time
looks like on paper.

One real engagement, anonymised. Quote-to-cash in a 60-person reseller. We mapped it on day three, redesigned it on day five, shipped it in week four.

BEFORE · CURRENT STATE6 steps
Quote-to-cash, by hand
6 hand-offs · 3 systems · 9 emails per deal
SalesQuote drafted in Word1.5d
FinancePricing approval over email2.0d
SalesRe-quote, re-send0.5d
ClientSigns PDF, returns by email3.0d
OpsSets up account by hand1.0d
FinanceRaises invoice in Sage1.5d
CYCLE TIME9.5d
AFTER · REDESIGNED + AUTOMATED4 steps
Quote-to-cash, in the platform
2 human steps · 1 system · zero email
SalesQuote auto-generated from CRM0.1d
AutoPricing rules + approval flow0.1d
ClientSigns in portal · webhook0.4d
AutoAccount + invoice provisioned0.0d
CYCLE TIME0.6d
15.8×
faster cycle time
£186k
annual margin recovered
4 wks
map → live
100%
in their tenant
What we mean

A map is a tool, not a deliverable.

Most "process consultancies" sell you a Visio diagram and disappear. We map only as much as we need to redesign, and we redesign only when an automation will actually run it. The deliverable is the workflow live in your stack - not the picture of it.

WHAT WE DO
  • Map current state in 3–5 days, not 6 weeks
  • Pick the one process where redesign clearly pays back
  • Cut steps and hand-offs before we automate anything
  • Ship the automation that runs it - in your platform
  • Hand over runbooks, dashboards and ownership
WHAT WE DON'T
  • Document every process in the business 'for completeness'
  • Hand you a Visio file and an invoice
  • Automate a broken process and call it a win
  • Recommend our preferred platform regardless of fit
  • Charge per swimlane, per stakeholder, per workshop
Worked redesigns

Three recent processes,
re-engineered.

Accountancy180 staff

Audit prep automation

BEFORE

Senior managers spending 9 hrs/week chasing PBC lists across email and Sharepoint.

AFTER

Power Automate flows + portal status board. Clients upload, managers approve, exceptions only.

Power AutomateSharePointPractice Engine
8 hrs/wk
saved per manager
3.5×
faster sign-off
5 wks
to live
Recruitment60 consultants

Compliance & onboarding

BEFORE

11-step onboarding spread across Bullhorn, email, DocuSign, Excel. 3-day average to placement.

AFTER

n8n orchestration with conditional branches, AI document checks, write-back to Bullhorn.

n8nBullhornDocuSign
6h
to placement
100%
audit trail
£94k
annual
Wealth managementFCA-regulated

Suitability + Consumer Duty

BEFORE

Advisers writing suitability letters from scratch. Compliance bottleneck on every issue.

AFTER

Templated workflow with policy-checked content, evidence pack auto-built per case.

Custom .NETM365Intelliflo
4×
letters/week
0
compliance reworks
6 wks
to live
The toolkit

Four platforms. We pick the right one.

We are not a Power Automate shop. We are not an n8n shop. We pick the platform that fits the process - and we say so in the scoping call.

Power Automate
WHEN · M365-FIRST SHOPS
  • Lives inside Office
  • Approvals, Teams flows
  • SharePoint + Dataverse
Default for accountancy, professional services and anywhere finance already lives in Excel.
n8n
WHEN · MID-COMPLEXITY, SELF-HOSTED
  • Branching logic
  • Custom code nodes
  • Self-hosted, your VPC
Default when the workflow needs real conditional logic and data hygiene matters.
Zapier / Make
WHEN · QUICK WINS, LOW VOLUME
  • 100s of pre-built connectors
  • Faster to ship
  • Best <10k runs/mo
Great for the first three automations a business buys. Not the right home for the next thirty.
Custom
WHEN · HIGH-STAKES, REGULATED
  • No vendor lock-in
  • Your repo, your tenant
  • Auditable end-to-end
When compliance, scale, or integration depth makes a platform a liability.
The deal

Fixed scope. Fixed fee.
Per process.

Three engagement shapes. Most clients start with an audit, then commission a redesign for the one process where the maths is obvious.

ENGAGEMENT SHAPES
AUDIT
Process audit
One week. Map 1–3 candidate processes, return a costed shortlist with payback maths.
£6k
REDESIGN
Single-process redesign
Map → redesign → ship the automation. 4–6 weeks. One workflow, one platform, hand-over.
£18–45k
PROGRAMME
Multi-process programme
3–6 chained processes across a function. Sequenced, 8–12 weeks. Shared platform, one MI layer.
£60–180k
What the audit returns
  • Current-state map
    One side of A3 per process. Steps, owners, wait times, systems.
  • Pain-point heatmap
    Where the cycle time, error rate and rework actually live.
  • Redesign options
    2–3 candidate target states with costed automation paths.
  • Payback model
    Hours saved, FTE recovery, ROI by quarter. Honest, not flattering.
If the audit shows the maths doesn't work, we say so. The £6k is the only spend - no follow-on obligation. About one in five audits ends here, and we think that's healthy.
How we work

Five steps. Six honest weeks.

The map is week one. By week six the workflow runs without you.

01 · Days 1–3
Map
Three days, not three weeks. Steps, owners, systems, waits, exceptions. One side of A3.
02 · Days 3–5
Diagnose
Where the time, errors and rework actually live. Costed. We rank by payback, not noise.
03 · Week 2
Redesign
Cut steps before automating them. Hand-offs become triggers. Exceptions become rules.
04 · Week 2–5
Automate
Build into your stack. Power Automate, n8n, Zapier or custom. Twice-weekly demos.
05 · Week 5–6
Hand over
Runbooks, dashboards, ownership. Or fold into our Run service. Your call.
What you get

Six things on the desk by week six.

Every process project ships the same kit. The diagram is the smallest of them.

The map - once, properly
Current state on one A3. Owners, systems, waits, exceptions. Re-runnable from your CRM if it changes.
The automation, live
Running in your tenant. Power Automate, n8n, Zapier or custom. Not a prototype. Not a demo.
MI dashboard
Cycle time, throughput, exception rate. Baseline + post-launch. Daily, not retrospective.
Runbook + exception plan
How to operate it, how to extend it, how to recover when it fails. Written for your team.
Owner training
Two sessions: operators who run it, leaders who report on it. Recorded for future hires.
Audit-ready evidence
Trail of every decision the automation made. Suitable for FCA, ICO, internal audit.
Receipts

Less talking. More shipping.

Accountancy240 staffUK · Manchester

From four FTEs reviewing AML files by hand - to one reviewer, 12 minutes per file.

A 240-person UK accountancy was burning four FTEs on AML onboarding, with a 78% first-pass error rate. They'd already had two prior AI initiatives die in slide decks. We scoped it in week one, shipped to staging by week three, and went live in week six.

"AssurePath had something running in our staging tenant by week three. We'd had two prior 'AI initiatives' that died in slide decks."
- Operations Director, 240-person UK accountancy
IMPACT · 6 MONTHS POST-LAUNCH
22 hrs/wk
saved across the AML team
£120k
annual cost reduction, year 1
98%
first-pass straight-through
6 wks
scope to in-production
100%
SAR-ready audit trail
+2.3
new partners hired off the savings

"They scoped what we were trying to do in 40 minutes. The previous shop took six weeks and got it wrong."

Managing Partner
90-fee-earner law firm, London

"We were quoted £450k by a Big Four practice. AssurePath delivered the same outcome in eight weeks for £62k."

Finance Director
Mid-cap recruitment group, Birmingham

"Honest, technical, on time. They told us not to do half the things we asked. That's why we trust them."

Operations Director
FCA-regulated wealth manager, Edinburgh
Processes we know cold

Where the playbooks are written.

Often paired with

Where this leads.

FAQ

Questions we answer in the audit.

Eight of the questions clients ask before commissioning a process redesign.

With a £6k audit. One week. We map 1–3 candidate processes, return a costed shortlist with payback maths, and recommend the one (if any) worth redesigning. About one in five audits ends with us saying 'don't bother'.

Book the audit

Map. Redesign.
Automate.

£6k. One week. The candidate processes mapped, the maths on the table, the redesign costed. If the audit says don't bother - we'll tell you, and bill nothing more.

01
One week, fixed £6k
Map, diagnose, options on the table.
02
Costed redesign options
2–3 target states, payback per quarter.
03
Live in 4–8 weeks
If the maths works. If not, we say so.