UK service desk live, 24/7

IT that keeps pace
with London.

Managed IT, cybersecurity, cloud, fractional CIO leadership and AI consultancy for firms across Greater London. A 24/7 UK service desk, on-site engineer dispatch across the capital where hardware or networking needs hands.

COVERAGE AREA 24/7 MONITORED
EC1Clerkenwell
EC2Moorgate
EC3Aldgate
EC4Blackfriars
E14Canary Wharf
W1Mayfair
N1Islington
SE1Southwark
SW1Westminster
+ full Greater London coverage inside the M25
24/7UK service desk
15 minaverage remote response
99.95%uptime SLA target
FCA & DORAaligned controls

Why London is Different

London's IT Landscape Demands More Than Break-Fix Support

London concentrates more financial, legal and professional services risk than any other city in Europe. For London-based businesses, IT is never just about keeping laptops working, it's about meeting FCA operational resilience expectations, defending against some of the most sophisticated phishing and ransomware campaigns in the world, supporting hybrid teams that straddle multiple WeWorks and home offices and keeping pace with a talent market where every engineer you hire has three other offers. Generic, off-the-shelf IT support was never designed for this.

We work with London SMEs, scale-ups and established professional services firms that have outgrown a single in-house IT person but aren't ready (or don't need) to build a full internal team. Our London service wraps around your business: a service desk that knows your people by name, security tooling that matches the regulatory posture of the City, strategic leadership that can stand in front of your board and on-site engineers who can be at your London office the same working day.

What We Deliver

Full-Service IT, Cybersecurity & AI for London Businesses

Everything a modern London business needs under one roof, from day-to-day end user support to board-level strategy and AI transformation. No sub-contractors, no finger-pointing between vendors, one accountable partner.

Managed IT Services in London

Complete outsourced IT for London businesses with 5–500 employees, or co-managed augmentation for firms with an existing internal lead. Fixed per-user pricing, no London premium.

  • 24/7 UK-based service desk
  • Microsoft 365 & Azure management
  • Endpoint & mobile device management
  • Proactive patching & monitoring
  • On-site engineer dispatch across London
Managed IT Services →

Cybersecurity & Compliance

London is the most-targeted city in the UK for financial cybercrime. We harden your environment against phishing, ransomware, business email compromise and third-party supply-chain attacks, with evidence-ready documentation for FCA, DORA, ISO 27001 and Cyber Essentials Plus.

  • Cyber Essentials & Cyber Essentials Plus
  • FCA / DORA / SYSC alignment
  • 24/7 threat detection & response
  • Phishing simulation & user training
  • Supply-chain / vendor risk reviews
Cybersecurity Services →

Cloud Migration

Move your London office off ageing on-premise kit and into a modern cloud stack, Microsoft 365, Azure, AWS or hybrid. Zero-downtime migrations with data residency kept in UK-region tenants where regulation requires.

  • On-prem → Microsoft 365 migrations
  • Azure & AWS landing zones
  • SharePoint / Teams / Exchange
  • Data residency & sovereignty
  • FinOps cost optimisation
Cloud Migration →

Infrastructure Design & Build

Office fit-outs, network redesigns and secure hybrid infrastructure for London premises, from Shoreditch co-working spaces to multi-floor offices in the City. Future-proofed for hybrid working and Zero Trust.

  • Office network design & cabling
  • Secure Wi-Fi & guest networks
  • Firewalls, SD-WAN & VPN
  • Server / hybrid cloud infrastructure
  • Office-move IT coordination
Infrastructure Design →

Fractional CIO & CTO Services

Senior IT and technology leadership for London businesses that need board-level strategy without the £180k+ full-time salary. Ideal for scale-ups between £5m–£50m turnover, PE-backed firms and professional services partners.

  • Fractional CIO (IT / operations)
  • Fractional CTO (product / engineering)
  • 3-year technology roadmaps
  • Board reporting & stakeholder management
  • IT due diligence for M&A
Fractional Services →

AI Solutions & Consultancy

London is the AI capital of Europe. The pressure on SMEs to "do something with AI" has never been higher. We cut through the noise with grounded, revenue-focused AI projects: automations that save real hours, copilots that actually get used and rescues for AI projects that have stalled.

  • AI strategy & use-case prioritisation
  • Copilot / ChatGPT Enterprise rollouts
  • Workflow automation (Power Platform, n8n)
  • MVP creation for AI products
  • AI project rescue
AI Solutions →

Cyber Tabletop Exercises

London boards face personal liability under the Senior Managers & Certification Regime if incident response is mishandled. We run facilitated tabletop simulations, ransomware, BEC, insider threat, tailored to your exact operating environment.

  • Executive tabletop exercises
  • Technical IR team drills
  • Ransomware & supply-chain scenarios
  • Post-exercise report & roadmap
  • FCA / regulator-ready evidence
Tabletop Exercises →

Workflow Automation

Automate the repetitive operations work that eats your London team's week. Client onboarding, approvals, reporting, data entry. Gone. Built on Microsoft Power Platform, n8n and bespoke integrations.

  • Microsoft Power Platform builds
  • API & SaaS integrations
  • Client onboarding automation
  • Approval & finance workflows
  • Reporting & BI automation
Workflow Automation →

Process Improvement

Before we automate, we fix. Process mapping, bottleneck analysis and operational redesign so your London business isn't paying to automate broken workflows.

  • Operational process mapping
  • Bottleneck & waste analysis
  • Lean redesign workshops
  • Automation-readiness assessment
  • KPI & dashboard design
Process Improvement →

MVP Creation

For London founders and scale-ups shipping their first product, or a second product alongside the core business. We build MVPs that validate without burning investor runway.

  • Founder-friendly scoping
  • Rapid prototyping (6–12 weeks)
  • Secure, scalable architecture
  • Pitch-ready demo environments
  • Handover to internal team
MVP Creation →

AI & IT Project Rescue

Stalled Copilot rollout? Cloud migration that's three months over? CRM that nobody uses? London is full of half-finished tech projects. We land them: honestly, fast and without blame.

  • Diagnostic review & root-cause analysis
  • Delivery reset & scope renegotiation
  • Vendor management
  • Board-level status reporting
  • Clean handover
Project Rescue →

Where We Cover

IT Support Across Greater London

On-site engineer dispatch across Greater London and the home counties, coordinated through our 24/7 UK service desk. Most issues are resolved remotely, with on-site visits arranged where hardware, networking or physical intervention is needed.

City of London (EC1–EC4)

Financial services, legal, accountancy and insurance. FCA-regulated environments, SYSC documentation, DORA readiness.

Canary Wharf (E14)

Investment banking, fintech, professional services. High-security tenancies, secure printing, compliance-grade device controls.

West End (W1)

Mayfair PE and VC, Soho media firms, Marylebone healthcare. Client confidentiality, secure document handling.

Shoreditch & Old Street (EC1V / EC2A)

Tech, fintech, creative agencies. Rapid-growth scale-ups, Microsoft 365 hardening, investor-ready security posture.

King's Cross & Farringdon (N1 / EC1)

Life sciences, AI, media. Research-grade data handling, secure collaboration across distributed teams.

South Bank & Southwark (SE1)

Consultancies, charities, higher education. Cost-sensitive managed IT, UK data residency, procurement-friendly contracts.

Victoria & Westminster (SW1)

Trade bodies, public affairs, government suppliers. Cyber Essentials Plus, supply-chain assurance, secure comms.

Outer London & Home Counties

Surrey, Kent, Essex, Hertfordshire and Berkshire. Next-day on-site with full remote coverage, ideal for distributed teams.

Sector Specialisms

London Industries We Specialise In

Generalist IT support can only take you so far. London's most demanding sectors need providers who understand the tooling, the regulators and the commercial realities of the industry, not just the tech stack.

Why AssurePath

Why London Businesses Choose AssurePath

There is no shortage of London IT providers. Most are either giant MSPs that treat you as a ticket number, or one-man-bands that can't scale with you. We sit in the middle: senior enough to lead your board, small enough that your CEO has our mobile.

Rapid, Honest Response

24/7 UK remote support with on-site engineer dispatch across Greater London where it's needed. Response is built into our service desk, not buried behind tiered upgrade paths.

💷

No London Premium Pricing

Fixed UK-wide pricing. We don't charge more because your office is in EC2. Typical London businesses save 25–40% versus City MSPs.

🛡️

Regulation-Grade Security

Built for FCA, DORA, ISO 27001 and SOC 2 environments. Evidence-ready documentation, not just "we did our best".

🧠

Strategic, Not Just Tactical

Fractional CIO & CTO leadership in-house. You get strategic tech leadership, not just someone to reset passwords.

🤖

AI Practitioners, Not Just Talkers

We ship AI products ourselves (RecAssist, Amlio, Vern, FLARE, Scaffolda). You get a partner who lives AI, not one reselling slide decks.

🤝

Board-Ready Partner

We brief your board, answer your investors and own the hard conversations. Your CEO and FD shouldn't have to interpret IT for their stakeholders.

Frequently Asked Questions

London IT Support Questions Answered

Do you provide on-site IT support in London?
Yes. We provide 24/7 UK remote support covering Greater London, the City, Canary Wharf, the West End, Shoreditch and the wider M25. Most issues are resolved remotely within 15 minutes. When hardware, networking or physical intervention is needed we dispatch engineers on-site by arrangement, with timing agreed to your urgency.
Do you support FCA-regulated firms in the City of London?
Yes. We work with FCA-regulated firms across the City and Canary Wharf, aligning IT controls with FCA operational resilience expectations, SYSC and the DORA requirements that now apply to many UK financial services firms. This includes evidence-ready documentation, vendor risk assessments and incident response planning.
How much does IT support cost in London?
We charge fixed UK-wide per-user pricing with no London premium. Typical SME packages start from around £35 to £65 per user per month depending on inclusions such as 24/7 response, security tooling, device management and compliance support. We provide a detailed quote after an initial scoping conversation. Use our ROI calculator to estimate savings versus your incumbent.
Do you cover hybrid and remote teams based in London?
Yes. Most London businesses now operate hybrid or fully distributed. We design identity, endpoint and network controls around a remote-first workforce using Microsoft 365, Intune, conditional access and Zero Trust principles, with on-site visits in London when required.
Can you take over IT from our existing London provider?
Yes. We run structured onboarding for businesses switching from an incumbent London MSP or in-house team, typically completing full transition within 30 to 60 days with no service disruption. This includes documentation capture, tenant review, security hardening and user communications.
Do you run tabletop cyber exercises for London executives?
Yes. We facilitate executive and technical tabletop exercises for London boards, simulating ransomware, supply-chain compromise and insider threat scenarios. Exercises are tailored to London-specific threat patterns including financial services targeting and data exfiltration. See our tabletop exercises page for detail.
Do you help with AI adoption for London businesses?
Yes. AI is our practitioner specialism. We ship our own AI products. For London businesses we typically start with a 2-week AI discovery covering use-case prioritisation, data readiness and governance, then deliver targeted automations and Copilot rollouts with measurable ROI.
Can you help us achieve Cyber Essentials and ISO 27001?
Yes. We help London clients prepare for and achieve Cyber Essentials, Cyber Essentials Plus and ISO 27001 certification. For firms bidding for public sector work or enterprise contracts we run the full readiness journey: gap assessment, remediation, control documentation and liaison with the certifying body, then maintain ongoing control evidence.

Ready for Better IT Support in London?

Have a conversation with our London team and we'll give you a practical, vendor-neutral view of where your business stands: what's working, what's exposing you and roughly what it would cost to fix.

Speak to a London advisor Take the IT health check

Prefer to talk? Call 0333 050 0729 or email hello@assurepath.co.uk.